First, please contact us through Cooig, email, or phone to specify the product type, size, material, and other special requirements. Ensure that the information is detailed and accurate so that we can understand.

After confirming the requirements, the factory will estimate the cost based on the provided information and prepare a quotation and customization plan. These materials will be provided to you in electronic or written form for your review.

If you are satisfied with the quotation and plan and decide to customize, we will sign a formal contract to clarify the rights and obligations of both parties, payment methods, delivery time, and after-sales service, etc., to ensure a smooth cooperation.

After the products are delivered, we provide comprehensive after-sales service. If there are any problems or if repairs or replacement of parts are needed, you can contact us at any time, and we will resolve the issue as soon as possible. Through the above process, we will strive to provide you with efficient, professional, and satisfactory customized services.